Anastasia Hoops

Domestic Shipping: Australia Post

Standard Shipping: 3-5 Business days: $9.95 AUD

Express Shipping: 1-2 Business days: $12.95 AUD

International Shipping:

Standard Shipping: $19.95

If you have any questions, please email us at info@aphase.club

Domestic/International Customers Warning:
Aphase is not liable for any long shipping delays, buyers purchase at their own risk.

You will be responsible for paying for your own shipping costs for returning your item if accepted by Aphase. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Aphase is not responsible for any shipping delays and will not be able to provide a refund due to shipping delays.

Shipping policy as per returns policy No returns or exchanges on jewellery products.

Returns/Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us atInfo@aphase.club. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions atInfo@aphase.club

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards or on our jewellery due to hygiene reasons.

To read more, click here